1. Can I access this site as a free member?
Yes. You can register, search and receive matches as a free member. But if you wish to communicate, then you should become a premium member.
2. What are the differences between free and paid membership?
Features
Free Member
Premium Member
View members' mobile number
No
yes
Protect Horoscope/Phone
No
yes
Send personalised message
No
yes
Shortlist members
1000 members
5000 members
Block members
1000 members
5000 members
3. Why should I avail premium membership?
You can contact members via phone, online chat or message only if you are a premium member.
You can also have privacy of protecting your mobile number and horoscope from all members except for the members whom you wish to show.
4.
What are the different packages available?
Here are 5 Premium Packs available - Trial with a validity of 1 months, GOLD with a validity of 3 months, DIAMOND with a validity of 6 months, Till-U-Marryjr Pack with 1 year validity*. The 5th pack is the Assisted Service pack which is available with a validity of 3 months or 6 months.
Add-Ons are services that you can buy along with your premium membership. These Add-ons will help you enhance your profile so you can get best marriage proposals from interested members.
However, you can avail them only with any of the premium membership.
6. Is it necessary to buy Add-ons?
It is not mandatory to buy Add-ons in order to complete your payment process but it will help to make your profile reach prospective matches.
7. What are the various Add-on packs available?
The various Add-On packages are
Profile Highlighter - Feature your profile in 'My Matrimony' page of the prospects and appear on top of search results to get better profile visibility.
AstroMatch - Match your Generated Horoscope with another member's Generated Horoscope and get instant online reports.
8. What are the various online payment options available?
You can pay online by Credit card, Debit card and Net banking.
9. I can't pay online. What are the payment options available for me?
You can pay by the following methods:
Place an online request or call 1 800 121 8911 (Toll Free) to have your payment collected from your doorstep by our representative free of cost within 24 hours.
Visit our Offices - Visit any of our jodirishta.com offices located in various cities in India and pay by Cheque / DD in favour of "jodirishta.com".
Pay at Banks - Visit any of the State Bank of India or HDFC Bank branches across India to make Cash, Cheque / DD payments. After depositing the Cheque / DD, call 1 800 121 8911 (Toll Free) with your Cheque / DD details.
10. Why am I not able to make payment online, although my card is valid?
Check if you have entered the correct credit/debit card number and expiry date. If you're still facing problems, Please contact the bank that issued the card and make sure your card has sufficient funds.
11. Is online payment secure?
Online payment at jodirishta is safe and secure. Your credit/debit card details are kept secure during payment transaction which prevents unauthorised access.
12. How long does it take to activate my premium membership after I made my payment?
Online payment instantly reflects on your membership subscription so that you can enjoy all the benefits of premium membership as soon as you pay.
Other payment modes will take approximately 2-5 working days for membership activation.
13. The mobile number I viewed is not working. Will that be included in viewed mobile number count?
No. You can report if that particular mobile number is not working, changed or if the member got married.
